First, please unplug the modem and then plug it back in after 5 minutes. This may be a temporary error.
If you experience the same problem, you must request remote technical support from the Bell customer service center. You can request this via chat or by phone.
First, please refer to the guide included with the modem to connect it.
However, if you still cannot connect, please refer to the video below to try connecting.
If that’s not possible, you’ll need to request remote technical support from the Bell customer service center. You can request this via chat or phone.
After installing the internet, if you need billing or technical support, please contact the Bell customer center.
We can only provide billing or technical support through the customer center.